M-Pesa statement is a summary that details all of your Mpesa operations for a specific time period. The statements are divided into two types: full statements and mini statements. Mpesa mini statements only display recent Mpesa transactions that are at least an hour old, with a limit of five transactions. The full statement, on the other hand, displays M-Pesa transactions for up to 12 months. Being aware of how to access your Mpesa statements helps you keep track of your money and account for it. 

This article is going to show you various options on how to access your Mpesa statement using your phone

1. Using the USSD Function

• First dial *234# and then select the “My Mpesa Information” option.
• Choose ‘Mpesa statement’.
• Then select Request Statement and hit the send button.
• Next, choose ‘Full Statement.’ then choose the time period for which you want to get the full M-Pesa statement: for instance, the last 6 months or 12 months. 
• Enter your official email address, confirm the email, and then enter your M-Pesa PIN.
• You will be notified by text message whether your registration was successful. Your Mpesa statement will be emailed to you.

How to Download Your Mpesa Statements  

Log in to your personal email and look for the Safaricom email that contains your statement. It is important to note that the Mpesa statement email is password protected.

When requested for a password, simply show the identification card number associated with your Mpesa line, such as your National ID Card, Passport number, Military or Diplomatic Identification Card number. 

The second most convenient way to obtain your Mpesa statement is via the Mpesa app, which allows you to examine, interact with, and act on your full M-Pesa statement immediately from the app’s home screen, as well as filter, download, and export your Mpesa statement in PDF format. Let’s see how the M-Pesa application works and how to use it step by step:

2. Using the M-PESA App

Begin by downloading the M-PESA app from either Google Play or the App Store. Then, follow the setup instructions to help you view your M-PESA transaction statements. While you must enter an email address when registering, you can choose to update it afterward.

Open the M-PESA option on the app’s start page, then expand the M-PESA Statement option at the bottom of the screen to show two buttons you’ll use to request a Mini Statement or Full M-Pesa Statement.

Below these two buttons is an option for changing the email address to which the M-Pesa statement will be sent.

Checking Your M-PESA Statements Online

You may choose to use Safaricom Self-care to download your Mpesa statement online.  Safaricom’s self-care service enables customers to easily manage their Safaricom account online through the Self-care portal.

Simply enter www.safaricom.co.ke in the address bar of your web browser and wait for the portal dashboard to fully load.

• Select self-care.
• Choose the type of registration you want to perform
• If it is for your own needs, choose an individual.
• Enter your phone number and username. Be aware that the Safaricom portal login requires the same username and password you entered at registration, so don’t forget it.
• Then agree to the terms and conditions after which you’ll receive the account activation number through your phone.
• Enter the activation number to finish the procedure.

After entering all of the required information, you should get a verification SMS on your mobile phone.

Note:

Once you access the portal, you can try selecting a specified time frame since you have access to a calendar to select particular dates. The time frame, on the other hand, is only valid for 12 months using the From Last Year option. If you require M-PESA statements for more than 12 months, Safaricom recommends using the USSD option to obtain records for a maximum of 24 months.

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PesaKit has been recognized as one of the top 100 companies in Africa using technology to improve the user experience of its customers who are mobile money agents using its mobile app. 

The 13th edition of the CIO100 Awards was hosted at the Sarova Whitesands Beach Resort in Mombasa on 19 and 20 November 2021. This year’s entrants boasted of industry leaders in technology, education, banking, public sector, health, SACCOs, transport, women in Tech leadership, manufacturing, hospitality, biggest adopter of technology and insurance.

The CIO100 Awards recognizes companies, startups and organizations that show innovation and leadership in their application of technology in different sectors. 

The big winner of the night in the technology partner category PesaKit was nominated for was telecoms giant Safaricom PLC.

At PesaKit, we continue designing new products in the PesaKit mobile app that empower mobile money agents and MSMEs to increase their revenue streams and be efficient providers of financial services in their communities. Until next year’s awards & symposium, thank you CIO Africa!

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We are still unsure how long we’ll remain in this predicament. Even experts on the subject are at a loss for when the all-clear signal can be given. But, whether it ends in a month or two or stretches further out into the new year, business owners need to be ready to buckle down, reassess, make changes to their business plans and strategies so as to weather this unpredictable storm.

One way businesses can mitigate the effects of the pandemic is by ensuring they have a professional crisis management plan in place. This crisis management plan should cover issues such as brand reputation, employee well-being, finance management and any legal issues that the crisis might trigger.

Below are 5 steps we recommend you include in your crisis management plan to to better manage your business during the pandemic.

1.Keep an eye on the cash flows and have a solid backup incase of any deficits

Try to understand how the crisis will affect your business, as every industry has been affected differently. Due to the unpredictable nature of the business environment worldwide, your budget assumptions and business plans may no longer be relevant. Thus ensure you are agile, always revising your budgets and projections.

If your business has been severely impacted, consider minimum operating requirements such as workforce, technology and location of the business.

If operations have been severely affected by a cash flow crunch you may consider options such as policy support from the government and/or debt financing by seeking credit from financial institutions such as banks. Additionally, review your operational costs by cutting back non-essential spending.

2.Communicate promptly, simply and clearly

During a crisis, when information is untruthful, unavailable or inconsistent, and when stakeholders or employees are uncertain about what they know (or anyone knows), their commitment and loyalty to the business will suffer.

Therefore, the best lines of communication are the most clear, open, transparent and prompt especially if you need to secure ongoing support from stakeholders, employees, investors, customers and regulatory authorities.

Proactive communication will mitigate any misunderstandings, potential liabilities and punitive damages associated with unmet customer expectations or obligations.

3.Keep your employees safe in the workplace

COVID-19 has changed how we work. Regardless of the industry, there are various aspects that you should consider regarding workplace safety.

For instance, ensure you discuss with your staff the best protocols to take at the workplace for the safety of all employees. Provide resources that will educate your employees about social distancing, sanitation practices and protocols for isolation and quarantining in case of an outbreak. Additionally, provide them with masks and educate them on how to wear them.

Travelling increases the chances of contracting and spreading COVID-19. If possible, reduce travel for your employees and institute remote working protocols to reduce face to face interactions.

4.Be prepared for the unexpected and revise your crisis plans

Generic plans need to be adapted and tailored to cope with the specific challenges of a pandemic. For instance, if most of your employees have to work remotely, do they have the technology and other logistical resources to do so?

In addition, crises such as this epidemic can present unusual business scenarios including unforeseen business challenges. It is critical to constantly analyze any risks your business may face and proactively identify preventive or mitigating actions you can deploy in such a scenario.

5.Re-evaluate your supply chains

The covid-19 pandemic has caused unprecedented economic impacts and supply chain disruptions globally. As the world is grappling with broken supply chains, businesses need to maintain regular contact with suppliers regarding their capability to deliver goods and services, and work out recovery plans in case of potential vulnerabilities. Communicate with relevant stakeholders and consult with a lawyer for advice on potential liabilities especially regarding managing customer-supplier contract and employment contract disputes. When required, ensure you have a contingency plan in place by looking beyond the first- and second-tier suppliers. Also, consider alternative supply chain options, for example you could leverage digital or online ecosystems and market networks to work around disrupted supply chains.

In any major crisis, the highest priority for governments and businesses is the well-being of its citizens and employees respectively. Businesses can contribute and complement these efforts by proactively identifying and dealing with potential risks that may affect them.

A well thought crisis management plan can help businesses ensure the well-being of their employees, keep their resources protected and strengthen their ability to perform optimally when the odds are stacked against them especially during a pandemic.

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Mobile money is the most popular financial service in Sub-Saharan Africa. At least half of the 290 mobile money services worldwide are currently live in the continent and in Kenya, mobile money transaction volume constitutes nearly 50% of our GDP.

Mobile money has been instrumental in helping Kenya achieve near-total financial inclusion, currently at 82.9 percent; the highest on the African continent.

As the uptake of mobile money services and e-commerce continues to grow, there has been a widespread integration in broader payment infrastructures, connecting a variety of financial services providers.

Interoperability can be defined as the ability of different systems to connect with one another, exchange and make use of certain information. Interoperability in DFS can be defined as the ability of a digital financial service to make and exchange specific kinds of information often in the form of transactions across a number of financial service providers.

There are many different levels and layers of interoperability in DFS due to the different ways in which it can be achieved. For instance, CGAP breaks down interoperability into three broad types: Bilateral agreements that’s between two providers; multilateral agreements among three or more providers and third-party solutions that link multiple providers. On the other hand, Better Than Cash Alliance defines four different levels of interoperability. They include peer to peer interoperability, merchant interoperability, agent interoperability and full system interoperability. Peer to peer interoperability is where individual institutions connect one on one through individual connections while for agent interoperability, agents operate transactions between multiple providers. Merchant interoperability is defined as where merchants can accept payments from any provider and full systems interoperability refers to financial institutions including banks, microfinance institutions (MFIs) and mobile network operators (MNOs) are all connecting to a common platform, thus enabling transactions.

Benefits of the different types of interoperable mobile money systems affect the entire mobile money ecosystem. Regulators would benefit by having advanced financial inclusion and further formalizing the financial system. End-users on the other hand would have access to a wider variety of financial products and services and would benefit from more efficient systems.

Whilst most regulators and providers have implemented interoperability models in the form of multilateral and bi-lateral agreements to improve efficiency, a lot is still yet to be achieved in leveraging agent interoperability to increase the uptake of financial services.

Executed properly, an interoperable network at the agent level will go a long way in improving long-term financial inclusion by increasing financial and digital services available for consumers and stimulating the circulation of digital values in payment ecosystems. Additionally, increased agent interoperability will offer a range of benefits for end users, from positive socioeconomic outcomes to greater convenience. As such, we believe a lot can be achieved on financial inclusion when mobile money services are interoperable at the agent level.

Our interoperable platform enables mobile money agents and end users to access a variety of financial and digital commerce services thus acting as a means of bringing in more people especially those in underserved areas into the formal financial system, consequently fostering financial inclusion. The PesaKit platform also increases profitability for agents due to the expanded revenue sources. Additionally, PesaKit enables mobile money agents to access an interoperable electronic float when serving customers of different banks and MNOs.

The PesaKit platform strives to improve efficiency at the agent level, further drive financial inclusion for the underserved and nudge Kenya and many other emerging markets towards a more interconnected and inclusive mobile money industry.

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Unsurprisingly, we expect mobile money agents to remain operational and continue catering to our needs. The agents are central to our economy and to enabling the nation to turn to cashless transactions, but as consumers what can we do to ensure that agents are also protected?

For the week, East Africa’s largest Mobile Network Operator, Safaricom, has supported the uptake of cashless transactions by waiving charges on person-to-person transfers for transactions worth KSh 1,000 and below for the next three months. While transactions below KSh 100 have enjoyed a similar waiver for a longer period, transactions ranging between Ksh 100 and Ksh 1,000 have attracted a transaction fee ranging between KSh 11 and KSh 15. In talks with the Central Bank of Kenya, this waiver has been targeted to reduce the need for physical cash transfers from one person to another as a means of stemming the spread of COVID-19. Similarly, banks in the Kenyan economy have followed suit in a similar fashion to waive bank to mobile money wallet and vice versa transfer charges.

Nearly all bank accounts in Kenya have deposits of less than KSh 1 million, Central Bank of Kenya revealed that 99.3 percent of bank accounts in Kenya have deposits of less than KSh 1 million. Only 0.7 percent of accounts have deposits of more than KSh 1 million. 97 percent of bank accounts in Kenya have less than KSh 100,000. The CBK data also offers a sneak peek at Kenya’s growing income inequality problem where wealth remains concentrated in the hands of a small segment of the population.

More cash needs to be digitized, especially by low income earners and Kenyans at the bottom of the pyramid, and will likely be done through agents.

“Mobile money agents have 7x more reach than ATMs and 20x more reach than bank branches”

As we appreciate and rely on mobile money agents, the question remains, how can we protect our local agents in these uncertain times? Below I share four ideas on how I believe we can achieve this:

1.Wash your hands thoroughly before giving your agent your physical cash.

While there are several measures recommended by the World Health Organization in protecting yourself from COVID-19 and curbing the spread to other people. One of the most important one is regular and safe hand hygiene. Below is a step-by-step guide to good hand-washing practices:

i. The process should take between 20 to 30 seconds.

ii. First, wet your hand in their entirety with water.

iii. Apply soap and ensure the hands are entirely covered.

iv. Rub your palms thoroughly together.

v. Put your right palm over your left hands, interlace the fingers taking time on each finger. Do the same with the left palm over your right hand.

vi. Interlace your fingers with palm to palm.

vii. Put the back of your fingers facing the opposing palm, and don’t forget the nails too.

viii. Use rotational rubbing for both thumbs.

ix. Rotational rubbing, backwards and forwards with clasped fingers of right hand in left palm and vice versa.

x. Rinse your hands thoroughly with water.

xi. Once dry, your hands are safe.

2.Keep safe distance as your agent caters to your deposit or withdrawal needs.

Maintain a reasonable distance from your agent by increasing the physical space. Staying at least six feet away from your agent lessens your chances of catching or spreading COVID-19. We all are working our best to ensure that we are adequately prepared to end this pandemic, so maintain your social distance at all times.

3.Don’t touch the agent’s booth, wood frame or metal bars.

More and more people are staying indoors to avoid contact with either people or surfaces potentially infected by COVID-19. But since we have established that we need to visit our local agents to get access to digital finance, avoid at all cost touching the agent’s booth, wood frame, or metal bars. There is a good reason for this, a study has shown that COVID-19 can last on copper for up to four hours, on cardboard for up to twenty-four hours, and on steel and plastic for up to seventy-two hours. Clearly, touching any surface unnecessarily should be avoided at all cost.

4.Don’t take longer than necessary at the agent shop.

Avoiding crowds is a sure way to maintain social distancing. As different people also rely on your preferred agent for deposit and withdrawal needs, taking long periods at your agent’s shop will only lead to more people crowding at that location. Once the agent has completed your transaction and now that you are well-equipped with digital finance, go home and order for your groceries from the comfort of your home.

Let us follow the simple guidelines as this will aid in stemming the spread of COVID-19 and we will for sure win the fight together.

Paul Muriithi — Chief Information Officer at PesaKit.

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The post How PesaKit is empowering women to accelerate financial inclusion in Kenya appeared first on PesaKit.

Mobile money agents provide an essential service

Mobile money agents have been instrumental in enabling populations to convert physical money to digital value particularly in emerging markets. For more than a decade, agents have been at the center of mobile money services onboarding, training, and supporting end consumers on a daily basis. Agents are the face of mobile money services, and as such, they are the first point of contact between providers and the end consumers. Resultantly, more people have been included in the digital financial economy improving livelihoods and catalyzing entrepreneurship for groups that have otherwise been excluded. The GSMA reports that with more than one billion mobile money accounts globally, more women are accessing and using financial services, low-income households are accessing essential utility services and payment remittances, and groups such as smallholder farmers are getting paid more safely, quickly, and conveniently.

For many governments, the effectiveness of agents is key to undertaking measures to support the populations through cash payments and for the populations to turn to digital finance. Governments across emerging markets have identified CICO agents as essential service providers increasing the daily cash limits to enable high-value transactions as a means of supporting the uptake of digital finance as witnessed in Kenya.

But mobile money agents are vulnerable to infection and unwittingly spreading the virus

The World Bank reports that 66% of adults in Sub-Saharan Africa do not have access to traditional financial services such as a bank account. Consequently, a large section of the population rely on the services of mobile money agents for CICO needs, more so, as people turn to digital finance. Even though the importance of agents has categorically been felt across the globe, with the current crisis, Mobile Network Operators (MNOs) and governments have done little to educate them on best practices on handling physical money, hygiene, and social distancing at the shops. Agents are at a higher risk of contracting COVID-19 due to their very nature of physically handling money which essentially brings them into contact with banknotes that have been potentially handled by thousands of people, some of whom may have the virus without their knowledge. The World Health Organization has flagged cash transfers from one person to another as one of the ways that COVID-19 could easily spread rapidly.

“The importance of agents in emerging markets has also meant that with the spread of COVID-19, their services thrust them to become frontline workers as governments seek mechanisms to stem the spread of the virus.”

While agents shops do present a solution to supporting government initiatives such as the call by the Kenyan Government to turn to digital finance as a mechanism to curb the spread of COVID-19, they may also pose a potential danger to further worsening the crisis due to the flow of physical money from one person to another.

Our Responses to COVID-19

PesaKit recognizes the fundamental importance of mobile money agents to the economy and the livelihoods of the population in Kenya. The continuity of mobile money agency businesses, not only means continued generation of income for the more than 200,000 agents in Kenya, but also a means through which the Kenyan economy will recover once the crisis has passed.

In the past month, Kenyan agent businesses have adversely felt the impacts of COVID-19 with a majority of our agents reporting in a recent survey a 70% decrease in revenue, decreased footfall, and increased challenges in managing liquidity at their shops. Agents feel the biggest risk they face is getting infected with COVID-19 even as they incur costs to put in safety measures best as they can.

As the Kenyan society continually adapts to the rising COVID-19 numbers, agents have been forced to close their shops earlier than usual to beat the 7 pm to 5 am curfew and they have had to adapt to reduced banking hours affecting their income drastically, especially in the case of urban agents. If the situation continues as is, the agents we surveyed fear having to go out of business as the lockdown will become untenable for their shops.

As a means to support agent businesses and ensure that they are well prepared to protect themselves and their customers from the spread of the virus, we have come up with the following responses:

COVID-19 Safety & Misinformation Campaign

According to the Kenyan government through the Ministry of Health, Kenya has 582 confirmed COVID-19 cases and 26 fatalities as of May 06, 2020. While the government has taken initiatives such as the 7 pm-5 am curfew and the lockdown of high-risk regions such as the Nairobi Metropolitan area to stem the spread of the virus, mobile money agents remain at risk of infection as they continually serve millions of Kenyans seeking to cash in or cash out at their shops.

PesaKit Safety Campaign educates mobile money agents on best practices at their shop to prevent the spread of COVID-19 while combating misinformation through the following themes:

1. Best hygiene practices
2. Best practices in handling physical cash
3. Best practices in hand washing
4. Social distancing
5. Symptoms
6. Safety and prevention

By providing information and preparation, the PesaKit Safety Campaign seeks to support mobile money agents’ business continuity, prevent the spread of COVID-19 at an agent location, and ensure that Kenyans continually access digital finance at safe and secure locations.

PesaKit Float Exchange

Mobile money agents frequently visit bank outlets to purchase float and rebalance liquidity at their shops. With the spread of COVID-19, reduced banking hours, and the need to maintain social distance to curb the spread of the virus, agents are unable to maintain efficiency in managing their till and effectively losing valuable customers in a time when CICO transactions have drastically declined.

PesaKit Float Exchange solves this problem by enabling M-Pesa agents to access e-float through digitized PesaKit agents in select towns across Kenya. An M-Pesa agent registers with PesaKit, provides their agency details, and PesaKit loads the agent’s till whenever requested. Through our digitized agents, we are able to securely and remotely enable the rebalancing of liquidity at an agent’s shop without the need to go to the bank.

PesaKit Float Exchange is a free, secure, time-saving, and affordable liquidity rebalancing mechanism helping agents meet their customers’ CICO needs while curbing the spread of COVID-19.

COVID-19 Insurance Cover

While mobile money agents may have not yet have come into contact with COVID-19 at the moment, each day the number of cases in Kenya rises thereby increasing their risk of infection particularly those serving areas deemed as epicenters, such as Nairobi. A high number of agents do not hold a health insurance policy to act as a safety net in the case they are quarantined, hospitalized, or incapacitated from opening their shops, on which their livelihoods depend.

PesaKit COVID-19 insurance cover is a 12-month hospitalization insurance cover that provides agents with an income safety net whilst testing positive, quarantining, or being admitted to a hospital due to COVID-19. Our agents can access the health insurance policies for as low as Ksh 1,000 (US$10) per annum, protecting themselves and their loved ones.

AtPesaKit, we are continually innovating solutions to support and empower mobile money agents during the crisis to cope and ensure their businesses stay open, such that our agents are well-prepared for any eventualities, and that our communities are able to access essential CICO services at safe locations.

During the pandemic and beyond, mobile money agents will continue to be hubs for essential and value-added services and Pesakit will be there to bolster their survival and growth.

Follow our developments by visiting our COVID-19 information website at covid19.pesakit.co.ke

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I had to go to seven (7) different mpesa agents to complete a deposit of Ksh 25,000! Imagine the frustration each time the agent told me “sina float” or “float haitoshi”. Heading back home after 40 minutes of anxiety and frustration got me thinking; How can I solve this systematic issue? Given my personal frustration, I set out to explore how agent networks operate.

My motivation was to try eliminate the anxiety I went through to help a loved one and knowing I didn’t want to go through that s#!t again! If I put my design and tech skills to work, then no one else should experience the same.

My mission, now PesaKit’s mission is to empower every mobile money agent on the planet to achieve and deliver more digital financial services to the underbanked.

Agents without float are perennially frustrating to mobile money providers and their customers alike.

After a year of private beta, I am excited to launch our public beta on July 22nd to ease liquidity (cash & float) pressures for the next 10,000 agents.

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Meet Karen Nyambura. She runs a mobile money agent business in Kenya which is her main source of income. Let’s take you through her story and learn about her pain points, her successes and her experiences with PesaKit.

“I run a small shop in Nairobi, selling household items. I began a mobile money business to become more financially secure and independent. Being able to contribute to the family finances is a matter of pride and joy for me. Every shilling counts when it comes to caring for your family and children.”

Mobile money has changed thousands of Kenyan households by providing business and employment opportunities. 2019 was a momentous year for the mobile money industry with over a billion registered accounts and close to USD2 billion in daily transactions, mobile money is evolving like never before. In Kenya, which has led the world in the expansion of these services and where 96 percent of households have a mobile money account, you can find an agent almost anywhere.

In Kenya, where mobile money transaction volume constitutes nearly 50% of GDP, there are 231,292 mobile money agents (Jan 2020, Central Bank of Kenya), and a population of 53.4 million. There is a mobile money agent for approximately every 231 people. These agents are able to reach large volumes of the population via a real human touchpoint, at a scale no other organizations can compete with.

Female agents play a pivotal role but they too have unique challenges to overcome. There is evidence that female agents improve acquisition and retention of both female and male customers. They tend to appeal more to women, who are half of the potential customer base. They have proven to offer enhanced customer service with higher activity rates than their male counterparts.

There is also evidence that recruiting female agents brings socio-economic benefits to the women, families and their communities. But, lack of sufficient float and increased competitiveness have largely affected women-owned agency business such as that of Karen through reduced productivity and diminished earnings.

“It’s more common than you think that I have to let my customers go, telling them “sina float”, (Swahili for “I don’t have float) and it has been very hard on my business. I stopped getting customers because they would assume I would not have cash on hand.”

“I began using PesaKit because of the PesaKit float loans. It has been a saving grace for my business as I can confidently serve new customers daily. I no longer tell my customers “sina float”, in fact, my slogan now is “float iko”. (Swahili for “I have sufficient float”).

 

Karen has also been using PesaKit Protect, our micro-insurance product, which covers an agent’s business against fire, theft, fraud and personal accidents at work.

This ensures protection from losses and enables them to bounce back from a catastrophe or an illness.

“My entire family is insured under PesaKit Protect, it is just another way PesaKit has positively impacted my life. I am able to do so much through one app, I have much more confidence in my business and in myself now.”

“Why I enjoy using PesaKit apart from the loan and insurance functions is how it enables me to earn extra income through the sale of essential financial services. I sell my customers airtime, KPLC tokens and pay their water bills and I earn a commission every time I make a sale. Since my business targets women, and a lot of them are homemakers, I get a lot of requests from them to pay their water and electricity bills.

PesaKit has helped me tap into a new way of earning income. I am confident that using the app, I will attract more customers. To every woman running an M-Pesa agent business in Kenya, I encourage you to register with PesaKit so that we can all grow together and contribute to our economy.”

Karen started her household shop in 2018, since introducing PesaKit’s services in her shop, Karen has been able to use her commissions to invest back in her business, make some necessary repairs to the shop and has slowly seen an increase in profits.

About PesaKit

PesaKit is revolutionizing last-mile access to financial services and digital commerce through mobile money agents, for everyone, everywhere. We are a last mile agent network platform enabling digital and human interactions to accelerate digital commerce and financial inclusion. PesaKit currently operates in Kenya and Tanzania.

Our mission is to empower every mobile money agent across Africa to become the source of more affordable and convenient digital financial services, so they and their communities can grow and prosper.

PesaKit is recognized for its innovation in Kenya and beyond. PesaKit was a participating company in Catalyst Fund, a global inclusive fintech accelerator backed by JPMorgan Chase & Co., and UK Aid.

In 2019, PesaKit was the winner at the 3rd Digital Tech Excellence Awards as The Most Promising Agency Banking Tech Solutions Provider. PesaKit was also selected as a finalist in the AppsAfrica Changing Africa Awards and the Global Fintech Hackcelerator organized by the central banks of Kenya and Singapore. In March 2020, PesaKit was selected as a finalist in the Mondato Awards for Fintech Innovation in Africa.

In October 2020, PesaKit was selected as part of the 2020 Inclusive Fintech 50 cohort and received a Financial Resiliency cash prize of USD 25,000 for its efforts towards revolutionizing last mile financial and digital inclusion through mobile money agents.

PesaKit harnesses the power of cutting-edge technology, including artificial intelligence, combining it with human intelligence, a synergy that facilitates accuracy and consistency in delivering a variety of digital and financial services to improve the financial health of the underserved across Africa.

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